At Laam Herbals, customer satisfaction is our top priority. We strive to provide a hassle-free shopping experience. Please read our Cancellation & Refund Policy carefully to understand how we handle cancellations, returns, and refunds.

Order Cancellation

• Before Shipping:
  You can cancel your order before it is shipped by contacting us via email at email-support@laamherbals.com or calling us at
  +91-97929 29786.
  • A full refund will be processed for canceled orders.
• After Shipping:
  Once your order has been shipped, cancellations will not be accepted. However, you can initiate a return after receiving the product (refer to the Return & Refund section below).

Return & Refund Policy

We accept returns and process refunds in the following scenarios:

1. Damaged or Defective Products:
   If the product is damaged, defective, or incorrect, please contact us within 48 hours of delivery. You will need to share pictures of the product and packaging for verification.

2. Eligibility for Return:

   • The product must be unused and in its original packaging.
   • Return requests must be initiated within 7 days of delivery.

3. Non-Returnable Items:

   • Opened or used products.
   • Customized or special-order items.

4. Refund Process:

   • Once your return is approved, we will process a refund to your original payment method within 7-10 business days.
   • For Cash on Delivery (COD) orders, refunds will be processed via bank transfer.

How to Initiate a Return or Refund

• Email us at email-support@laamherbals.com with your order details and reason for return.
• Alternatively, call us at +91-97929 29786 for assistance.

Important Notes

• Return shipping costs will be borne by Laam Herbals if the product is defective or damaged. For other returns, shipping costs may apply.
• Refunds may be delayed during peak seasons or unforeseen circumstances.

We value your trust and are here to resolve any issues promptly. Thank you for choosing Laam Herbals!